4. Are you purchasing travel services in an optimum fashion?
Is the organisation of travel directed through one supplier (travel management company) or is it fragmented with employees doing their own thing?
Whilst the corporate culture of certain companies is to empower budget holders to make ‘the right decision’, by allowing the purchasing process to become fragmented, many benefits may be lost.
A suitably selected travel management company, working in partnership with its client, should demonstrate accountability and add value. This in turn will add benefit in the following areas:
Consistency of service
Consistency of price
Centralised purchasing
Centralised billing
Streamlined processing of expenses
Control through the production of Management Information
Travel Policy adherence