Problem
Client S, a nationally known high street retailer had a travel spend of over 500K. Hotels, Meeting and Conferences were in addition to this and were being booked through an alternative supplier.

The purchasing department were under pressure to reduce travel costs and questioned the merit of dealing with 2 different suppliers. One consideration was to totally fragment the booking process and leave all travellers / bookers to organise and purchase their own travel.

This was soon considered to be a retrograde step.

Solution
Millennium concentrated on two key areas. Firstly by combining all travel spend there was additional commission income to greatly assist in offsetting our charges. Secondly we looked at each area of spend and reviewed what technological tools could be made available to increase productivity.

Millennium was successfully able to present a proposal which presented client S with a ‘nil cost’ service as well as delivering all of the other associated benefits of control and streamlined processes. This was achieved by using the additional commission income from hotels as well as looking at using a series of on-line booking tools.